Refund Policy
A legal disclaimer
The information and products provided on [Richwaytools.com] are for general informational and commercial purposes only. While we strive to ensure accuracy, we make no warranties or representations, express or implied, regarding the completeness, accuracy, reliability, or availability of the website or the products, including the Richway Continuity Loop Phone Set®️.
Refund Policy - the basics
We offer a 30-day return period from the date of purchase for eligible items purchased through [Richwaytools.com]. To initiate a return, please contact us at [Richwaysupply@yahoo.com] within 30 days to obtain return instructions.
Return Eligibility:
Items must be unused, in their original packaging, and in the same condition as received to qualify for a return.
Return Shipping:
The buyer is responsible for return shipping fees. We recommend using a trackable shipping service, as [Richway Tools & Supply, LLC] is not liable for items lost or damaged during return transit.
Refunds:
Refunds will be issued for the item purchase price only, excluding original shipping fees. Refunds will be processed to the original payment method within [5-10 business days] after we receive and inspect the returned item.
Non-Returnable Items:
Customized products, clearance items, or items marked as non-returnable at purchase are not eligible for return.
For return-related inquiries, please contact us at [706-496-9088] [Richwaysupply@yahoo.com]
What to include in the Refund Policy
Order number, name and contact information.